You’ve read all the papers (and attended all the webinars) on return on investment (ROI) for XML and you get it. You’ve already concluded that moving to the Darwin Information Typing Architecture (DITA) will likely save you tons of time and money. But management says, “Prove it!”.
This paper helps you determine the cost portion of the ROI calculation. What are my costs now? What will my new costs be with DITA? And what is the difference—my savings?