The Center for Information-Development Management (CIDM) is sponsoring an important new survey to update the results we wrote about when we last ran this survey in 2010. So--be certain to participate in the 2012 survey of the success and failures of your content management initiative. To read about the 2010 results, see the Best Practices article Predicting Cost Savings.
This survey ends November 12, so be certain to respond as soon as possible. To complete the survey, go to Survey Monkey at https://www.surveymonkey.com/s/69JZ78N.