New Version Features Advanced Search Capabilities
April 4, 2013 – Suite Solutions, a leader in content lifecycle implementation, announced today the release of SuiteHelp 3.1, the latest version of the online help platform built upon the most recent web standards and technologies, including HTML5 and CSS3. SuiteHelp 3.1 comes with advanced search functionality. Its stylish out-of-the-box output template is mobile optimized and makes custom branding quick and easy.
In pursuit of the ultimate techCom information architecture
What principles of organizing content should we adopt instead of organizing content in static book like manuals?
Many companies know that customers want new types of content and dynamic delivery but organizations appear hesitant and feel unready to face the challenges. It is a fact that the technical communication community needs to move away from delivering manuals as linear books where content is organized in static arbitrary hierarchies (= table of content). What are the alternatives? Well, the technical communication community can learn much from the academic research community who has used an innovative way of organizing research articles. It is all about making information findable.