IBM, ISIS Papyrus America, Microsoft, and Adobe, Boeing, Cisco, Citrix, Comtech, Intel, Nokia, Oracle, PTC, Quark, SAP, SDL, US Department of Defense, U.S. Veterans Health Administration, and Others Advance Open Standard for Content Reuse and Multi-Channel Delivery
Archive - 2010
In pursuit of the ultimate techCom information architecture
A technical product needs documentation that helps the end user understand how the product is used to solve the needs, problems or requirements the user is facing. The documentation includes task information (as a DITA task topic) to instruct the user on how to do things.
But how does the technical communicator identify the user tasks? Let’s look at the traditional task analysis approach along with its challenges.
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Please see DITA-OT Release 1.5.3 for the latest information about this release.
Note: while the DITA Standard itself is owned and developed by OASIS, the DITA Open Toolkit is an independent, open sourceimplementation of the standard.
Version 1.5.3 of the DITA Open Toolkit is now available!