Archive - 2010

In pursuit of the ultimate techCom information architecture

How do we identify user tasks?

Blog entry: Submitted by Jonatan Lundin on Sun, 2010-12-19 08:56.

A technical product needs documentation that helps the end user understand how the product is used to solve the needs, problems or requirements the user is facing. The documentation includes task information (as a DITA task topic) to instruct the user on how to do things.

But how does the technical communicator identify the user tasks? Let’s look at the traditional task analysis approach along with its challenges.

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Members Approve DITA 1.2 as OASIS Standard

News: Submitted by carolgeyer on Thu, 2010-12-16 18:43. Last updated on Thu, 2011-03-24 13:22.

IBM, ISIS Papyrus America, Microsoft, and Adobe, Boeing, Cisco, Citrix, Comtech, Intel, Nokia, Oracle, PTC, Quark, SAP, SDL, US Department of Defense, U.S. Veterans Health Administration, and Others Advance Open Standard for Content Reuse and Multi-Channel Delivery

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DITA Open Toolkit Release 1.5.3

Wiki page: Submitted by robander on Fri, 2010-12-10 18:46. Last updated on Fri, 2010-12-10 19:04.

Please see DITA-OT Release 1.5.3 for the latest information about this release.

DITA-OT Release 1.5.3

Wiki page: Submitted by robander on Fri, 2010-12-10 18:39. Last updated on Tue, 2011-06-28 13:17.
DITA Open Toolkit Version 1.5.3

Note: while the DITA Standard itself is owned and developed by OASIS, the DITA Open Toolkit is an independent, open sourceimplementation of the standard. 

Version 1.5.3 of the DITA Open Toolkit is now available!

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Congility (formerly X-Pubs) 2011 Conference: Call for Speakers

News: Submitted by noz on Wed, 2010-12-01 08:26.
Congility 2011 Conference Call for Speakers

 

This is the call for speakers for Congility 2011 – the new conference replacing X-Pubs, Europe’s Largest XML Conference.

Submit Now »

 

Speakers receive free entry to the two-day conference. We are calling for end-users delivering their case studies and consultant and specialist educational or case-study presentations.

Congility 2011 theme:

"Content Integration: Leveraging Content Standards to Improve Customer Experience"

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